1.2 - It is not allowed to use glassware around the pool. Broken glass can cause serious accidents and it will be necessary to empty and fill again (cost of R$ 2,500 passed on to the tenant);

1.3 - It is not allowed to use any furniture or artifact in the pool (examples: stones (!), chairs, loungers and the like);

1.4 - It is not allowed to throw papers or any other object in the toilet bowls, please advise your guests that doing so could seriously damage the pipe;

1.5 - It is not allowed to release fireworks;

1.6 - It is not allowed to make fires or use mobile barbecues anywhere on the property;

1.7 - It is not allowed to play music at a volume that harms the neighborhood;

1.8 - Pets are not allowed in the pool (if this happens, the water will be cloudy and greenish). The same happens in case of urine (human or animal) in the pool. Back to index.

2 - CAN YOU SWITCH THE FURNITURE AND EQUIPMENT?

Yes No problems! In this case, you must return the property with furniture and appliances to their original location.Back to index.

3 - CAN I BRING PETS?

You can take pets in the amount informed in the contract. However, observe and take responsibility for these points:

3.1 - it is your responsibility to deliver the house free of pet waste;

3.2 - pets cannot enter the pool; if this happens, the water will become cloudy and greenish;

3.3 - You are responsible for and are responsible for the pet, both in relation to the surroundings, preventing the possibility of escape, and to the pool: the pool is very deep. Back to index.

4 - DO YOU HAVE BED LINEN AND TOWELS?

As duly specified in the booked ad, in this property we provide basic bedding such as sheets, pillows, pillowcases and blankets. We do not provide towels, comforters and blankets. Back to index.

5 - IS THE KITCHEN EQUIPPED WITH CUTLERY (cutlery, plates, glasses and pans)? DO YOU HAVE ITEMS TO MAKE BARBECUE? IS IT ELECTROPORTABLE?

Yes! We have all items (crockery, glasses, cutlery, pans) in sufficient quantity for the maximum capacity of accommodation. To receive guests or if your reservation is for an event, we recommend using disposables. We also have all the necessary tools for preparing a barbecue (faction, board, grill, tongs).

in relation tosmall appliances, we provide: coffee maker and thermos, blender, sandwich maker, orange juicer. Back to index.

6 - DO YOU HAVE THE BASIC INPUTS (such as toilet paper, garbage bags, detergent…)?

Consumables are provided with an initial charge upon your arrival;we don't do the replacementthroughout your stay of items such as soaps, toilet paper, garbage bags, detergents and the like. In case of termination during your stay, the responsibility for replacement rests with the tenant. Back to index.

7 - DO YOU HAVE FILTERED WATER?

We leave 1 gallon of 20 liters of mineral water on the property. Replacement, if necessary, is at your own expense. Next to the refrigerators you will find telephone numbers of companies that deliver mineral water. The consumption of filtered water is not recommended in this region. Back to index.

8 - WHERE SHOULD I LEAVE THE GARBAGE?

All garbage generated during your stay must be collected and deposited in a specific location, informed by the person who checked you in or with the caretaker. Back to index.

9 - DO I HAVE TO DELIVER THE HOUSE WITH WASHED DISHES?

Yes, you must deliver the house with the dishes washed. Back to index.

10 - I WANT TO ARRIVE EARLIER OR LEAVE LATER, CAN I?

Anticipated check-in (may arrive from 8 am on the day of your entry), or extended checkout (may leave up to 8 pm on your checkout date), when available, can be contracted for the rate of half the daily rate of the day, for each act. With the payment of this rate, we block an extra day for your group, ensuring that no one rents the house during your period. Check availability and request as soon as possible. Back to index.

11 - WHAT IS THE HOMEMAKER'S JOB?

The caretaker's job is to maintain the pool, gardening, taking out the trash and doing repairs and maintenance. The professional does not clean and arrange inside the house when it is rented. Back to index.

12 - CAN I HIRE A KITCHEN AND CLEANING TEAM?

We have trained and qualified professionals for this activity, they are people who already know the house. If you wish to hire a kitchen or lodging service, contact us as soon as possible. Back to index.

13 - DO YOU HAVE A REFRIGERATOR, FREEZER AND ICE STYROPOD?

Yes! In this house we have a refrigerator, we have a vertical brewer freezer and a styrofoam for ice. Back to index.

14 - DOES IT HAVE A 220V OUTLET?

We do not recommend using 220V equipment in this house, only 110V. The use, even with a power converter, can affect the electrical supply of the entire property, since the amperage of the electrical system may be different from what your equipment demands. If you want to use a beer cooler, we recommend using an “ice” beer cooler. Likewise, we do not recommend the use of electric fryers, blowers and the like, Back to index.

15 - HOW DO YOU GET ACCESS TO THE ROOMS?

Access to the rooms will be based on the amount contracted and the configuration of your group. At the maximum occupancy limit (22 sleeping guests), all 6 rooms will be released.

For smaller groups, room availability will depend on the previously informed configuration. We will always give priority to rooms in the main house that have air conditioning.

Example: a season with three couples, we release the three suites with air conditioning in the main house; the other rooms will be closed. Back to index.

16 - CAN I RECEIVE PEOPLE NOT HOSTED?

For sure! This house was designed for you to spend great moments with the people you love, even if they are not staying there.

We call this “Day Use”. The day use rate (people who are going to enjoy the day but not sleep, GUESTS OF OUR GUESTS), is R$ 70 per day / per person. For periods such as Carnival and New Year's Eve, the rate is R$ 200 per day / per person. The guests of our GUESTS can use the entire property, except for an overnight stay. As it is an extra service, this payment is made upon booking or when informed in advance and is non-refundable.

If it is identified that the group received people not hired, the rate will be doubled (R$ 140 in low season and R$ 400 in high season).

Persons at work who remain in the space for more than 60 (sixty) minutes will be considered for calculating the day use payment, except for employees of the lessor or employees allocated by it. Back to index.

17 - CAN I HOLD AN EVENT AT THE HOUSE, SUCH AS A CHILDREN'S PARTY OR WEDDING?

Yes! To hold events and receptions, consult the conditions in advance. Back to index.

18 - IS THERE ANY APPLICATION SERVICE THAT DELIVERS AT HOME?

All services serve our neighborhood: Ifood, Uber, among others. Back to index.

19 - DOES THE HOUSE HAVE A SECURITY SYSTEM?

Yes. For security, we have CCTV outside the house. Back to index.

20 - IF I LOSE OR DO NOT GIVE UP THE KEYS OR CONTROL OF THE GATE, WHAT DO I HAVE TO DO?

The replacement cost for the key kit is R$150 (we have to change the keys) and for the gate control, R$250. Back to index.

21 - IF ANY DAMAGE OCCURS, WILL I BE CHARGED?

Although we are a professional management, we understand that renting a house is a gesture of trust. If you break or damage anything, the first thing to do is let us know. And then set the corresponding values.

22 - IF I FIND A PROBLEM, WHAT SHOULD I DO?

If you encounter any problems or inconveniences when you arrive at the house, please contact us immediately (WhatsApp) or our caretaker: we will act on the solution immediately. 136bad5cf58d_ Back to index.

23 - IS SMOKING ALLOWED?

Only in uncovered areas. Cigarette butts (or butts) must be deposited in the ashtray. Throwing butts on the ground or lawn carries a fine of BRL 1,000 (one thousand reais), the same amount that will be charged if smoke is identified inside the house. Back to index.

24 - IF SOMEONE APPEARS WANTING TO VISIT THE HOUSE SHOULD I LET THEM IN?

Never!Under no circumstances allow strangers to access the site. Barring a previously reported emergency, we will never disturb your group with unexpected visits. This house is very "visited" and many people want to visit it. Do not allow anyone access for your group's own safety. If in doubt, call Mr. Rocha immediately. Back to index.

25 - RESPONSIBILITY FOR YOUR ITEMS

The lessor is not responsible for objects left in the property or in the vehicles, as well as for theft / robbery / damage to the tenant's property and other damage caused by acts of God or force majeure. There are no safe deposit boxes at the property.

26 - IF THE INTERNET FAILS? OR THE LIGHT?

The lessor is not responsible for adverse events that may occur in the property during the lease, such as lack of water, electricity and internet, since the responsibility for these services lies with the concessionaires of public services. In the event of failure in these services, the tenant must immediately inform the LESSOR so that it takes the necessary measures with the concessionaires and service providers. The TENANT is aware that the LESSOR does not have a power generator. Back to index.

27 - IS THERE ANYTHING ELSE I NEED TO KNOW?

Yes! We are two blocks from the Recanto de Itaipuaçu beach, but integrated into the Serra da Tiririca Environmental Park. It is a preserved forest. We recommend taking insect repellents and being tolerant of the species that are natural to this habitat. Back to index.

*****

Have fun and be happy!

If you need anything, we're ready to help.

Thanks,

Rocha and Team V3 Rental

Back to index.

1 - O QUE NÃO É PERMITIDO?

2 - PODE TROCAR OS MÓVEIS E EQUIPAMENTOS DE LUGAR?

3 - POSSO LEVAR PETS?

4 - TEM ROUPA DE CAMA E TOALHAS?

5 - A COZINHA É EQUIPADA COM LOUÇAS (talheres, pratos, copos e panelas)?

6 - TEM OS INSUMOS BÁSICOS (como papel higiênico, sacos de lixo, detergente…)?

7 - TEM ÁGUA FILTRADA?

8 - ONDE DEVO DEIXAR O LIXO?

9 - TENHO QUE ENTREGAR A CASA COM LOUÇAS LAVADAS?

10 - QUERO CHEGAR MAIS CEDO OU SAIR MAIS TARDE, TEM COMO?

11 - QUAL É O TRABALHO DO CASEIRO?

12 - POSSO CONTRATAR EQUIPE DE COZINHA E LIMPEZA?

13 - TEM GELADEIRA, FREEZER E ISOPOR DE GELO?

14 - TEM TOMADA 220V?

15 - COMO SE DÁ O ACESSO AOS QUARTOS?

16 - POSSO RECEBER PESSOAS NÃO HOSPEDADAS?

17 - POSSO REALIZAR UM EVENTO NA CASA, COMO FESTA INFANTIL OU CASAMENTO?

18 - TEM ALGUM SERVIÇO DE APLICATIVO QUE ENTREGUE NA CASA?

19 - TEM SISTEMA DE SEGURANÇA NA CASA?

20 - SE EU PERDER OU NÃO ENTREGAR AS CHAVES OU O CONTROLE DO PORTÃO, O QUE TEREI QUE FAZER?

21 - SE OCORRER ALGUM DANO, SEREI COBRADO?

22 - SE EU ENCONTRAR ALGUM PROBLEMA, O QUE DEVO FAZER?

23 - É PERMITIDO FUMAR?

24 - SE APARECER ALGUÉM QUERENDO VISITAR A CASA DEVO DEIXAR ENTRAR?

25 - TEM MAIS ALGUMA COISA QUE PRECISO SABER?

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